Legal
How Synthorai handles your data — zero prompt retention, GDPR and CCPA alignment, and a DPA your legal team can sign.
At Synthorai, we take your privacy and data security seriously. This Privacy Policy details the information we collect, how it is used, and the strict controls we place around any payload data passing through our LLM gateway infrastructure.
We collect minimal information necessary to operate the service securely:
Our marketing website and console load a <strong>Google Tag Manager (GTM) container</strong> that currently activates Google Analytics 4 for aggregate product analytics (page views, navigation paths, session counts). GA4 does not log full IP addresses; it uses approximate location for geographic aggregation only.
We <strong>never</strong> sell your personal data or your prompt intellectual property. Data is only shared with the specific upstream AI models you invoke via your routing configurations. We strongly advise reviewing the privacy policies of the underlying models you utilize through our gateway.
You retain full rights to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact our privacy compliance team via the support portal.
For data subject requests (GDPR / CCPA DSR), DPA execution, or any privacy-related question, contact <a href="mailto:privacy@synthorai.ai" style={{ color: '#6366f1' }}>privacy@synthorai.ai</a>. For security disclosures, see <a href="mailto:security@synthorai.ai" style={{ color: '#6366f1' }}>security@synthorai.ai</a>.